General terms and conditions

Privacy
The organizer of the Gay Retreat Weekend (hereinafter referred to as 'We/Us') applies privacy regulations. You can read these regulations here
When registering for the weekend, you agree to our terms and conditions, working method and privacy regulations.

Definitions
“Participant/client” means anyone who uses services and/or has entered into an agreement with us. “Partners” refers to all companies with which we collaborate. In the condition, “event” means an event for a select group of people.

Applicability
These conditions apply to all services and agreements made between participant/client and us. Deviations from these conditions are only valid if they have been expressly agreed in writing prior to the event. The applicability of any general terms and conditions or other terms and conditions of the participant/client is expressly rejected.

 

Program
All discussed program components, program times and compositions are indicative and may be deviated from. In the event of unforeseen circumstances or if we receive too few registrations, a registration can be canceled at any time or changed in consultation with the participant/client. If we cancel, the amount already paid will be refunded within 30 days. A minimum participation of 15 people applies for the weekend.

Order execution and information provision
The participant guarantees that he has provided us with essential information for the design and implementation. We will carry out the assignment to the best of our knowledge and ability, in accordance with the participant's requirements. We may make changes to the program. During the execution of the event, the participant will not give orders to third parties without permission or consultation with us. The participant ensures that we receive all personal data required for the proper execution of the assignment in a timely manner before the event. The participant is obliged to report all personal circumstances to us before or at the latest upon conclusion of the agreement insofar as these may influence the smooth running of the arrangement. This obligation applies in particular to all relevant medical and conditional details. The participant can specify preferences if desired. As far as possible, the organizer will try to take this into account. All information made available by the participant will be treated with discretion. The data will not be made available to third parties nor used for other purposes. The minimum age of participants is 18 years.

 

 

Agreement
We are only bound after we have confirmed the registration by e-mail by sending a confirmation and the invoice to the participant. We have the right to refuse registrations with reasons or to attach special conditions to the registration. If the registration is not accepted by us, the customer will be notified within ten working days.

Visit details
General visitor data is recorded on this website, without this data being able to be traced back to individuals. This involves keeping track of data such as the most frequently consulted pages or products, with the aim of optimizing the design of the site. We do not provide customer data to third parties, unless obliged to do so by competent authorities on the basis of mandatory Dutch legal rules.

Force majeur
(Outdoor) activities always take place and are only postponed on the day itself in dangerous situations such as storms and thunder. This is determined on site. This only applies to indoor activities when the location is deemed unsafe.

 

 

Cancellations and changes
Cancellations and changes can only be processed by letter or e-mail. We have agreed upon a commitment to participate with registration and down payment. If you are unexpectedly unable to participate, the following rules apply:
A. If you cancel more than three months before the time the program should start, € 25.00 administration costs will be charged.
B. If you cancel within these 3 months, a refund of 50% of the amount already paid is possible or the entire amount paid can be used as credit in a future Gay Retreat Weekend.
C. If you cancel within 3 weeks, no return or credit of the amount paid is possible.

Distance Selling
Act In accordance with the provisions of Article 46 i paragraph 3 of the Dutch Civil Code, the Distance Selling Act does not apply to our services.

Prices and costs
All prices include VAT (value added tax). The costs stated on the website include all activities, but exclude private transport to the location, unless stated otherwise. The stated price includes VAT and tourist tax. We reserve the right to pass on sudden price increases from third parties to the participant.

 

Payments
The participant will receive an invoice by post and/or by e-mail (PDF) upon or after our confirmation of the reservation, which - unless otherwise stated - must be paid within 14 days after the invoice date. For bookings, payment must be made within 14 days of the invoice date, and that the total payment due must in any case be received by us no later than three days before the event. The participant can pay the total amount in two installments if desired. Any additional consumption during the event itself must be paid locally on the day of the outing. If we have not received payment within the aforementioned period, the participant is legally in default. From that moment on, the participant owes us the statutory interest. Furthermore, we are entitled at that time to cease further implementation and cancel the event. Any additional or replacement costs for canceling the event will be charged to the participant. All extrajudicial costs incurred, including costs of a collection agency, bailiff and/or lawyer, that we incur as a result of the participant's/client's failure to comply with the payment obligation will be charged to a minimum of 15% of the outstanding claim. the participant/client. In any legal proceedings, the participant/client will also demand payment of all costs of this procedure, including the costs of a lawyer, attorney, agent and/or a bailiff.

Participation
Participation in the activities organized by us is voluntary. We reserve the right to refuse participants who are not in the right physical or mental condition to participate in the activities. We may refuse participants who exhibit threatening, aggressive, violent or other unpleasant behavior from participation or exclude them from participation during an activity, without this giving rise to a right to a refund of (part of) the amount paid. This is at the discretion of the instructors present. The use of drugs and stimulants is not permitted.

 

Intellectual or industrial property rights
We expressly rely on the provisions of Article 1 of the Copyright Act and do not waive the rights stated in that article. All intellectual or industrial property rights to our website and other visual material made available, in the broadest sense of the word, belong exclusively to us. It is not permitted to reproduce or make copies of the website and other images made available by us or parts thereof. It is not permitted to adapt, translate, edit or otherwise change the Gay Retreat Weekend website. It is not permitted to remove or change any indication regarding copyrights, brands, trade names or other intellectual or industrial property rights from the websites. It is not permitted to place a logo or any text or image or any sound file on our website that gives the impression that the website belongs to a company or institution or person other than the Gay Retreat Weekend or by others than those engaged by us. web designer has been developed. In the event of violation of this article or violation of copyright in any other way, the offender will forfeit a fine, not subject to legal mitigation, of € 1,000 (euros) per violation or for each day or part thereof that the violation continues, such at our discretion. choice. This does not affect any other possible action by us. In the event of copyright infringement - which is a criminal offense - we also reserve the right to report this violation, which may result in criminal prosecution. This does not affect any possible civil action we may take against the violator.

 

Liability and damage
All participants in the Gay Retreat Weekend participate voluntarily and at their own risk in all organised activities. All participants in activities organised by us are personally liable for all damage caused to themselves or to third parties during the activities. Participants who do not consider themselves suitable for participation in specific activities must report this to the relevant activity supervisor. Participants with health complaints must report this in advance to the relevant activity supervisor. The participant/client is obliged to report all personal circumstances of themselves when concluding the agreement insofar as these may affect the smooth running of the arrangement or activity. This obligation applies in particular to all relevant medical and physical details. The participant is obliged to comply with all instructions from the organiser or its representative to promote the proper execution of the agreement.
The participant is obliged to use the material provided in a manner for which it is intended by virtue of its nature and the agreement. The participant must report any defects upon receipt of the material and have them recorded. The participant may not make any changes to the material or allow third parties to use it without the permission of the organiser. The participant must inform the organiser as soon as possible, but no later than at the end of the agreement, of any damage to or loss of materials. At the end of the agreement, the participant will hand over the material provided to a representative of the organiser at the previously agreed location and in the same condition as the participant received it and as clean as possible. The organiser is entitled to charge the participant for additional costs for cleaning, searches, transport and storage of materials, reporting of loss, etc. if necessary.

We are not responsible for material damage, damage resulting from injuries sustained and damage resulting from death, which arises from participation in activities organised by us and/or partners. Damage resulting from the use of materials during the activities is not the responsibility of us and/or partners. Any liability on our part is limited to the amount that is paid out in the relevant case under the professional liability insurance(s), increased by the amount of the deductible that is not borne by the insurer(s) according to the policy conditions. If and to the extent that for whatever reason no payment is made under the said insurance, any liability is limited to compensation for direct damage up to a maximum of the payment received by us for the relevant event, with a maximum of € 2,500. Liability for indirect damage, including consequential damage, lost profit, missed savings and damage due to business stagnation is excluded. Not only we, but also all persons who are involved in the execution of any assignment from a client, can invoke these general terms and conditions against the client from us. The condition for the creation of any right to compensation is always that you notify us of the damage in writing within a reasonable time after you have become aware of the damage or could have become aware of the damage. The right to compensation will in any case lapse if you have not held us liable within 1 year after you have become aware of the damage or should reasonably have discovered it.

In any case, we are not liable for damage resulting from: a. circumstances attributable to the participant, such as not having adequate health or condition, inadequate personal equipment, incorrect actions or failure to act, overestimating one's own abilities or ignoring instructions. b. consciously or unconsciously (letting) a participant be classified in an incorrect category and/or if the participant does not comply with one or more safety regulations and/or his or her condition was not sufficient to practice the activity in question. c. actions and influences of third parties not directly involved in the execution of the agreement; circumstances that are not attributable to the fault of the organizer and that cannot reasonably be attributed to the organizer under Dutch law or the standards applicable in society. The participant/client is expected to take out appropriate accident, travel and cancellation insurance. In any case, we never accept liability for damage for which a claim for compensation exists, or is deemed to exist on the basis of the preceding sentence, under a travel, accident and/or cancellation insurance.

 

Complaints
We may use the services of third parties (executive partners) when executing assignments. They must meet the criteria set by us regarding safety, professionalism, hygiene, experience and expertise. Without prejudice to our liability as set out in these conditions, we are not liable for the shortcomings of these third parties. Of course, we are always open to suggestions for improving our services and execution. Despite careful planning, organisation and preparation, a participant may have a complaint. The complaint must be made known to us in writing (by post/email) within 10 working days after the activity. We will determine upon receipt of the complaint whether it is relevant and whether the complaint may fall under one of the following clauses: Mustard after the meal
1.We assume that if you have a complaint about the execution, content or quality of the programme, you will immediately submit this to the instructor on duty. In this way, you give the person(s) concerned the opportunity to immediately rectify and/or compensate for the shortcoming. Complaining afterwards is like putting mustard after the meal. Arriving late
2. Complaints that are caused and/or are the result of arriving late and/or not being present at the agreed time are not considered relevant by us and will therefore not be processed by us. Personal taste and preference
3. The experience of a Gay Retreat Weekend is very personal and has to do with personal preferences, taste and perception. If you indicate that you did not like a part of the program, we consider that as a personal preference and not as a complaint. Payment has not yet been made
4. We will not process the complaint and/or suspend the processing of the complaint if it appears that the total amount due has not been paid to us in accordance with our general terms and conditions prior to the event. We will only process the complaint or handle it further once we have received payment.

 

If we consider the complaint relevant, we will follow the guidelines below:
1. When handling complaints, we act as an intermediary between you (customer) and the implementing party(ies). We will do our utmost to handle the complaint to the satisfaction of all parties.
2. You will receive confirmation from us by email that your complaint has been received in good order by us.
3. Your complaint will be submitted to the implementing party(ies).
4. We offer the implementing party(ies) the opportunity to respond to the complaint within 7 days.
5. You will receive a written response from the implementing party(ies) within 10 days of the moment you submitted the complaint. The further steps that are taken depend on the complaint, the situation and the circumstances.

Disputes All disputes - including those that are only considered as such by one of the parties - that may arise as a result of the agreement or may be a consequence of the agreement, will be settled by the competent court in the district of Zwolle Lelystad. The agreement between us and the participant/client and all agreements arising from it between the parties are subject to Dutch law.